Are inflatable water slides and bouncers safe? Absolutely. As long as all the rules outlined on the safety operating procedures page of your rental agreement contract are followed and riders are supervised at all times. While no one can guarantee safety, we do everything we can to promote safe use of our products and to ensure your day is filled with fun, not hospital visits.
What are the appropriate ages for the water slides? Ages 4- 16. Call or email for more information.
Can we rent a water slide and a bouncer at the same time? Yes, please keep in mind for safety reasons, a wet or damp rider is not allowed in the bouncers (100% dry). You may consider having the children bounce before entering the slide. A customer normally will rent a bouncer for kids that may be too young or afraid to ride the slide or who simply prefers to stay dry.
Who is responsible to supervise the riders? As the signed contract lessee you are responsible.
Are you insured to service County and State park facilities? Yes. Our coverage meets the requirements of the State and County to service at their parks.
Are water slides allowed at all parks? No. Wailoa State Park and selected County parks prohibits waterslides. Please inquire with the County Parks & Recs. @ 961-8311 or State DLNR @ 974-6200 for more information.
Where is the best place to setup a bouncer? A relatively flat & clean grassy area, indoor halls or garage with high ceilings, paved asphalt or smooth concrete. Grounds should not have exposed rocks, debris or animal waste in close proximity to the chosen site. No gravel, cinders and sand! Please check ground conditions BEFORE securing reservations.
How much room do you need to bring in a bouncer? A standard walk thru gate is fine. Please note, we do not hand truck our units distant uphills, steep flight of stairs, over a'a or pahoehoe lava fields, through mud, over or under fences to your chosen site:)
Where's the best place to set up a water slide? A relatively level with dirt and a nice lawn. Grounds should not have exposed rocks, debris, or animal waste in close proximity to the chosen site. No gravel, cinders and sand! Please check ground conditions BEFORE securing reservations.
How much room do you need to bring the water slides in? Driving on the lawn and rolling the heavy unit(s) off the trailer is preferred. The Rainbow and Slip & Slide can be hand trucked through a walk thru gate. We do require to drive our truck & trailer directly on the lawn for the Tsunami Water Slide.
How would I know if the area is large enough? Call us for the specs and measure the area with a tape measure.
Do you service island wide? In the past, our services extended to Kona and North Kohala and as much as we would love to continue, we have limited our services within close proximity to the Hilo area due to multiple party demands. Please call Kula with Fun to Jump located in Kona for all your inflatable needs @ 327-9427 or visit their web site: www.funtojumpkona.com
Any additional travel fee? Yes.. Our free of charge destinations starts from Kaumana to Kea'au town, to Kurtistown and to Pepe'ekeo. Please call for service charges beyond the areas listed. Please note, NO "way out in the boonies" or rough ungraded four wheelin' kind of roads.
How do I reserve an inflatable from you? First step is to check for date availability. Please call Arlene @896-4445 or go to "Contact Us" page of this web site and fill-in the necessary information & Arlene will contact you. If the date is open and chosen inflatable unit is available, we can then proceed to book your fun event.
Do you accept purchase orders? Yes. Please submit your request for a purchase order in advance so that payment is readily available on the day of your event.
Do you require a deposit? Yes. A $50 non-refundable deposit applied to the rental cost is required to secure all reservations. A check by mail must be received within 4 business days. Date released on the 5th day without notice to you. No deposit... No reserved inflatables resulting in... No inflatables for party! We apologize for being abrupt, but reason is to deter non-committal or last minute cancellation when other clients were turned away.
What if I am unable to put down the deposit in time? Don't delay, talk to Arlene to arrange a payment plan. We understand funds may not be available within a given time and we really want to help you make your child's party a bouncing success!
When is the balance due? You have the option of paying the remaining balance before or on the day of your party, it's up to you but, it is expected before the scheduled start time. Please note, cash payment only if you do decide on paying the remaining balance on the day of your party.
What if it rains? On the day of your event, we contact all customers to confirm weather conditions. At that time, we'll make the decision to proceed with the rental or not. Only under the condition of inclement or bad weather cancellations we will refund the $50 deposit or option to reschedule for another time. Please note, if you do decide to proceed with the rental in hope the weather will clear and it does not upon our arrival, we will not setup and you forfeit the $50 deposit.
Why can't the kids jump in the bouncer in the rain or with wet clothing? SAFETY! It is very dangerous to jump and bounce on wet slippery vinyl surface especially with a group of kids slippin' & colliding into each other! Note: 100% dry!
Cleaning a wet vs. dry bouncer? A wet and dirty bouncer means longer hours spent on cleaning and drying. And not to mention the electric cost to keep the unit inflated for a longer period to dry completely preventing mold and mildew growth! Please read the rental agreement contract stating you are responsible for additional cleaning costs and repair costs, if any.
Are there any forms to sign? Yes, a Rental Agreement, Assumption of Risks and Liability Release form AND the Safety Rules mandated by our insurance company must be read, understood and signed by the lessee
How long is your rental period? Our standard rental time is 3 hours although a 2 hour request is uncommon due to additional party activities such as kaukau time, games, happy birthday singing & cutting of cake, pinata bashing, opening of gifts, time to go back to class or what ever it may be. Longer hours are welcome by informing us during reservations.
How long does it take to setup? Bouncers/Castle: 15 mins, Water Slides: 1-1/2 hours.
Who supplies the electricity? You do. One dedicated standard electrical outlet per one blower is required within 75 feet. We supply the extension cords.
What if electric power is not available? You could either supply your own 3500 watts or higher generator or rent it from us for an additional $35.
Who supplies the water? You do. Fairly strong water pressure is needed to provide water to fill the pool and feed the overhead sprinklers for the duration of the rental time. For multiple water slide rentals, please check for additional water spigots for best performance. We supply the water hose.
Are we able to rent a slide if we're on water catchment? Is your water system able to provide clean and relatively strong pressure to fill the 400 gallon pool and provide continuous flow to feed the sprinklers? If your answer is yes, so is ours.
Do you recycle the water for your water slides? No.
Do you setup if it's windy? Absolutely Not! It is very dangerous to be on any type of inflatable with high winds exceeding 20-25 MPH! Think of it as a gigantic balloon...what happens to a balloon when the wind gets a hold of it? Yep, it flies away and sometimes up, up, up and away. True story...not long ago at a beach on the island of O'ahu kids were in a jumping castle when all of a sudden a strong gust of wind blew onshore and literally uplifted the castle several feet in the air and out into the ocean!! Luckily, bystanders rushed out and rescued the children unharmed.
HAVE FUN! Inflatables are impressive, colorful, exciting and fun! Your party will be the center of attention when it is blown up so enjoy it and take lots of pictures of your children having the time of their lives as they will always remember it and so will you! Mahalo nui loa for reading these very important facts. Inflatables are alot of fun and safe and, it can also be dangerous due to non supervision and/or a misbehaved child. Accidents does happen, no doubt about it, but we can all help to prevent it from happening if we all USE COMMON SENSE AND TO ALWAYS BE AWARE OF THE SAFETY OF THE CHILDREN!!
